Crisis Triage Center re-opening with new operator–focus remains on mental health and substance abuse

The CTC’s mission to stabilize and connect guests to the next level of care remains the same.

Source: Doña Ana County

Doña Ana County, NM – On January 1, 2025 at 7:00 a.m., the Crisis Triage Center (CTC) will re-open its doors, now under the operation of Summit Behavioral Health. The CTC, located at 1850 B Copper Loop Drive, will offer immediate and comprehensive care for adults 18 and over who are experiencing mental health or substance use crises.

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The CTC’s mission to stabilize and connect guests to the next level of care remains the same. Care is available anytime, as the CTC is open 24 hours per day, 7 days per week, 365 days out of the year. Insurance is not required to receive care. 

“The CTC will again be available for us, our family and friends when we are having a bad day and need some help, and instead of emergency rooms for more urgent situations,” Jamie Michael, Director of Doña Ana County’s Health and Human Services Department said.

Services at the CTC will include:

“The reopening of the Doña Ana County Crisis Triage Center is a testament to the incredible collaboration and dedication of our community partners,” Board Chair Christopher Schaljo-Hernandez said. “Summit Behavioral Health has been an amazing partner in this journey, working tirelessly to understand the needs of our residents and learn from the challenges of the past. It has been a long year of conversations and planning, but this is not just a reopening—it is a celebration of what lies ahead. I want to thank Jamie Michael and the Health and Human Services team for their steadfast efforts in making this vision a reality. I am thrilled for the future of the CTC and look forward to being there on day one to celebrate this milestone with our community.”

The center’s operations will be funded through a combination of Medicaid reimbursements, County general funds, and support from the healthcare assistance fund. During the initial six-month startup phase, Doña Ana County will cover 100% of operating costs, totaling $1,401,838.

The CTC’s new phone number is 575-489-4440, and a website will go live soon with updates and resources.

Article posted by:

Levi Gwaltney

Levi Gwaltney is the Editor In Chief of Las Cruces Digest. The Editor makes editorial and posting decisions regarding content published on this site. In most cases, the Editor makes little if any contribution to content published, and takes no credit for the content of republished posts. If available, the source or author of posts is provided at the top of the article.

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