Polar Bear Ice Cream Sandwich

Totally Cool, Inc., Recalls All Ice Cream Products Because of Possible Health Risk

Company Announcement

Date: June 24, 2024

FDA Publish Date: June 24, 2024

Product Type:Food & Beverages 
Ice Cream/Frozen Dairy
Foodborne Illness

Reason for Announcement: Listeria monocytogenes

Company Name: Totally Cool, Inc.

Brand Name: Multiple brand namesProduct Description:

Ice Cream Products

Source: U.S. Food and Drug Administration

Company Announcement

Totally Cool, Inc. of Owings Mills, Maryland is recalling multiple brands of ice cream products, because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems. Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

Products were distributed nationwide, and available in retail locations and direct delivery.

The products included in the recall is:

Product can be identified by comparing the date and plant information on the product. Example photographs of the impacted product are provided below.

No illnesses have been reported to date.

Totally Cool, Inc. has ceased the production and distribution of the affected products due to FDA sampling which discovered the presence of Listeria monocytogenes. The company continues its investigation and is taking preventive actions. No other products produced by Totally Cool, Inc. are impacted by this recall.

Consumers who have recalled product in their possession are urged to return it to the place of purchase for a full refund. Consumers with questions may contact Totally Cool, Inc. at 410-363- 7801 and regulatory@totallycoolicecream.com, between 8am and 4pm eastern, Monday to Friday.

Link to Product Table and Images

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Polar Bear Ice Cream Sandwich

Totally Cool, Inc. of Owings Mills, Maryland is recalling multiple brands of ice cream products, because they have the potential to be contaminated with Listeria monocytogenes, an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.


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