The Holiday season could find families in a crunch when it comes to paying bills.
Source: City of Las Cruces
Image: Courtesy
Managing monthly utility bills can be a challenge for many households — especially when seasonal usage spikes or unexpected hardship arise. To support residents, the City of Las Cruces offers a comprehensive Utilities Billing and Receivables program aimed at making utility payments more predictable and manageable. Through tools like budget plans, flexible payment arrangements, and assistance programs designed for low-income, elderly, and disabled customers, the City strives to ensure that essential water, gas, wastewater, and solid waste services remain accessible and affordable for all community members.
The Holiday season could find families in a crunch when it comes to paying bills. The City of Las Cruces can make it easier to make the payment.
You can reach out the the Accounts Receivable department who can help with various options to assist with your utility bill.
Promise to pay – If you know funds are coming in and you need a few more days, a simple call to request an extension will work.
Preferred Payment Date – If you are on a fixed income and receive funds after the due date of your utility bill, this monthly extension will allow you to pay after the due date of your bill.
Casa De Peregrinos – CDP administers funds provided by the City for all utility customers who might find themselves in financial hardship.
LIHEAP (Low Income heating Energy Assistance Program) – This federal program coordinated by the state of New Mexico assists in heating resources.
Whether you’re looking to smooth out seasonal billing swings, need a short extension, or are seeking support during financial hardship, Las Cruces Utilities has options and staff ready to help you navigate your accounts with confidence. By combining flexible payment choices with targeted assistance, the City underscores its commitment to utility access and financial stability for every resident. To explore these options and connect with Customer Central for personalized support, visit the City’s utilities billing page or contact their team directly.