Mesilla Valley Regional Dispatch Authority Updates Non-Emergency Phone Menu

Callers dialing 575-526-0795 will encounter revised menu prompts intended to direct calls to the appropriate department.

Source: Mesilla Valley Regional Dispatch Authority (via Facebook)
Images: Courtesy

The Mesilla Valley Regional Dispatch Authority (MVRDA) has updated the automated telephone menu for its non-emergency and administrative phone line.

Callers dialing 575-526-0795 will encounter revised menu prompts intended to direct calls to the appropriate department.

MVRDA is asking callers to listen carefully to the new options and select the one that best matches the assistance they need.

The agency reminds residents that 911 should be used for emergencies only. Non-emergency requests and administrative calls should continue to be directed to 575-526-0795.

MVRDA did not provide a breakdown of the revised menu options or identify which departments or services have been affected by the changes.